Configure 2fa
This is where you can configure 2-factor authentication for your Hona login. The first thing you'll need to do is download an authenticator app on your phone (e.g. Authy, Google Authenticator, etc.).
Once the authenticator app is downloaded, click "Configure 2fa" and use the app to scan the QR Code. You should now have an authentication code for Hona in your app.
Copy the current authentication code into Hona, click Verify Code, and you're all set! From here on out, every time you log in you'll be prompted to enter the 2fa code.
Two-Way Message Notification Settings (With a Project)
Here you'll be able to set up your notifications for inbound messages to your Hona SMS number. There are 4 types of notifications you can set up for your account:
In-App Notifications
Badge Icon on the Hona Chrome Extension and in the company app
Email (Immediate)
Receive an email notification for new inbound messages
Daily Digest
Receive a daily email digest with all unread messages
Weekly Digest
Receive a weekly email digest with all unread messages
How to use Filters to Personalize Notifications
You can filter notifications so you only receive them:
Where I am the Primary Contact
Only get notifications when you're the primary contact on the project
Where I have specific Role(s)
Only receive notifications when you have a specific role on the project
Roles can be set up in Company Settings - Team section
From the dropdown, you can select multiple roles to receive notifications.
All Projects
Receive a notification every time your Hona SMS number receives a message, regardless of whether you're associated with the project
Where I am on the Team
Receive a notification any time there is an inbound message for a project where you're part of the team
Two-Way Message Notification Settings (Without a Project)
If you have any inbound leads that aren't tied to a current project, you can customize the notification preferences within this section.
Form Submitted
You can choose to receive email notifications when a Hona form has been successfully submitted by toggling that option on/off.
Conclusion
You've finished reviewing Hona's customizable settings within your Hona Account including Notifications and two-factor authentication. If there are any additional questions, please reach out to your dedicated account rep or to [email protected].