Account Info
This section is where you can adjust how your name appears within Hona. You can also configure 2fa (Two Factor Authentication)
Configure 2FA
The first thing you'll need to do is download an authenticator app on your phone (e.g. Authy, Google Authenticator, etc.).
Once the authenticator app is downloaded, click "Configure 2fa" and use the app to scan the QR Code. You should now have an authentication code for Hona in your app.
Copy the current authentication code into Hona, click Verify Code, and you're all set! From here on out, every time you log in you'll be prompted to enter the 2fa code.
Notification Settings
This section will allow you to customize what notifications you will receive from Hona activity. Here is a list of all the items you can be notified on:
Project Event Reminders
Lead Event Reminders
Project Two-Way Messages
Lead Two-Way Messages
Two Way Message (Without Project or Lead)
Project Form Submitted
Lead Form Submitted
Project Document Signed
Lead Document Signed
Project Review Submitted
Lead Review Submitted
Project NPS Submitted
Lead NPS Submitted
Lead Created
Each notification setting will allow you to choose from one of four types of notifications. Here is what they are:
In-App Notifications
Badge Icon on the Hona Chrome Extension and in the company app
Email (Immediate)
Receive an email notification for new inbound messages
Daily Digest
Receive a daily email digest with all activity in the designated section
Weekly Digest
Receive a weekly email digest with all activity in the designated section
How to use Filters to Personalize Notifications
You can filter notifications so you only receive them:
Where I am the Primary Contact
Only get notifications when you're the primary contact on the project
Where I have specific Role(s)
Only receive notifications when you have a specific role on the project
Roles can be set up in Company Settings - Team section
From the dropdown, you can select multiple roles to receive notifications.
All Projects
Receive a notification every time your Hona SMS number receives a message, regardless of whether you're associated with the project
Where I am on the Team
Receive a notification any time there is an inbound message for a project where you're part of the team
Conclusion
You've finished reviewing Hona's customizable settings within your Hona Account including Notifications and two-factor authentication. If there are any additional questions, please reach out to your dedicated account rep or to [email protected].