Hona

Learn how Hona’s Reputation features help Businesses collect Client feedback, boost 5-star reviews, and strengthen their overall reputation.

Getting Started: Reputation

Learn how to create, customize, and attach NPS Surveys in Hona to automatically gather Client feedback and measure satisfaction during key case milestones.

How To Configure NPS Surveys

How to use the Review Request Feature in Hona for automated and manual requests

How to Configure Review Requests

Use this step by step guide to learn how to manually trigger Hona's Review Request feature.

How to Send Review Requests

Step by step guide for setting up your Birthday Message feature in Hona

How to Configure Birthday Messages

Product Team

Tobin Whitworth

Learn how to utilize Hona to increase your Business's reputation.

Reputation

Find answers and get help from Intercom Support and Community Experts

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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