📲 How to Install the Hona Client App
The Hona Client App makes it easy for you to stay updated on your case and communicate securely with your legal team. Follow the instructions below to get started.
🟦 iPhone (iOS) Instructions:
Open the App Store on your iPhone.
Tap the Search icon at the bottom.
Type “Hona Client” into the search bar.
Find the app named Hona Client and tap the download icon (cloud with arrow or “GET”).
Once downloaded, tap Open.
Log in using your credentials (provided by your law firm) or follow the sign-up instructions.
🟩 Android Instructions:
Open the Google Play Store on your Android device.
Tap the Search bar at the top.
Type “Hona Client” and search.
Tap on the app named Hona Client by Hona, LLC.
Tap Install and wait for the app to download.
Once installed, tap Open.
Log in using your credentials or follow the on-screen prompts to set up your account.
🔗 Download Hona Client for Android
How to Enable Push Notifications in the Hona Client App
Push notifications allow you to receive timely updates from your law firm through the Hona Client App. This guide will walk you through enabling push notifications on both iOS (Apple) and Android devices.
🟦 iPhone (iOS) Instructions:
Open the Hona Client App on your iPhone or iPad
Tap the menu icon (three horizontal lines) in the top left corner
Scroll down and tap "Account"
Scroll to the bottom of the screen where you'll see "Push Notifications"
Tap the "Notify Me" button
When prompted, tap "Allow" to give Hona permission to send you notifications
The "Notify Me" button will change to "Settings," which you can tap to adjust your notification preferences
🟩 Android Instructions:
Open the Hona Client App on your Android device
Tap the menu icon (three horizontal lines) in the top left corner
Scroll down and tap "Account"
Scroll to the bottom of the screen where you'll see "Push Notifications"
Tap the "Notify Me" button
A system permission dialog will appear asking if you want to allow Hona to send notifications
Tap "Allow" to enable notifications
The "Notify Me" button will change to "Settings," which you can tap to manage your notification preferences
Managing Notification Settings
iOS (Apple)
After enabling notifications, you can manage them in your device settings:
Go to your device's Settings app
Scroll down and tap "Hona Client App"
Tap "Notifications"
Here you can customize:
Allow Notifications (toggle on/off)
Sounds
Badges
Banner Style (Temporary or Persistent)
Lock Screen appearance
Android
After enabling notifications, you can manage them in your device settings:
Go to your device's Settings app
Tap "Apps" or "Applications"
Find and tap "Hona Client App"
Tap "Notifications"
Here you can customize:
Allow Notifications (toggle on/off)
Show notifications silently
Notification categories (if applicable)
Importance level for different notification types
Troubleshooting
If you're not receiving notifications on iOS (Apple):
Check that notifications are enabled for the Hona app:
Go to Settings > Notifications > Hona Client App
Ensure "Allow Notifications" is toggled ON
Verify that Do Not Disturb is not active:
Check the Control Center (swipe down from top-right corner)
Make sure the crescent moon icon is not enabled
Check your internet connection:
Notifications require an active internet connection
Try switching between Wi-Fi and cellular data
Restart your device:
Sometimes a simple restart can resolve notification issues
If you're not receiving notifications on Android:
Check that notifications are enabled for the Hona app:
Go to Settings > Apps > Hona Client App > Notifications
Ensure notifications are toggled ON
Verify battery optimization settings:
Go to Settings > Apps > Hona Client App > Battery
Select "Don't optimize" or "Unrestricted" to ensure the app can run in the background
Check Do Not Disturb settings:
Go to Settings > Sound > Do Not Disturb
Make sure it's turned off or that Hona is on the exceptions list
Clear the app cache:
Go to Settings > Apps > Hona Client App > Storage
Tap "Clear Cache"
Restart your device:
Sometimes a simple restart can resolve notification issues
Still having issues?
If you're still experiencing problems with push notifications after trying these troubleshooting steps, please contact your law firm's support team or reach out to Hona support at [email protected].
Note: The exact steps and appearance may vary slightly depending on your device model and operating system version.