Hona

Within Hona's Project Dashboard, learn how to access your projects, apply filters, and  manage your cases efficiently.

Project Dashboard

How to use a Net Promoter Score (NPS) in Hona

Net Promoter Score (NPS)

How to use the Review Request Feature in Hona for automated and manual requests

Client Review Requests

How to setup Hona Mobile App Push Notifications

Hona Business App Push Notifications

How to create and manage various roles for your contacts that will allow for multiple contacts to be associated with a single project

Contact Roles

In this guide, we'll provide a step-by-step process for effectively using Hona's form feature within your workflow

Forms

Learn how to install and enable notifications on the Hona App for your phone.

Hona Client App Setup

This article explains how to create a new calendar event using the Hona Chrome Extension.

How To Create New Calendar Events

Event Types act as templates for Calendar Events and reminders. This article will take you through the steps of creating an Event Type.

How to Create Calendar Event Types

Learn what Drip Notifications are, how to implement them, and best practices for using them.

Drip Notifications

This article will help you set up multiple contacts on a case for the Neos Integration.

NEOS Multi-Contact Setup Guide

Understand how notifications and automated messages function in Hona.

How Notifications Work in Hona

This article will detail the process of connecting your custom domain to Hona. This allows you to send emails from the custom domain.

Custom Domain Setup

Braxton Medeiros

Brad Ivie

Tristan Wright

Learn about Hona features including automated updates, two-way messaging, client reviews, and more

Features

This article will go over how to create a new e-signature template. These templates will be used to send requests to your clients.

How to Create an E-Signature Template

This article will show you how to send an e-signature request to your client.

How to Send an E-Signature Request From a Template

This article will detail the quick send option within the e-signature feature

E-signatures -  How to use the Quick Send

Abby Peery

Learn how to set up E-Signature templates, automation, manual sending, and tracking.

E-Signatures

How to download and use the Hona Browser Extension

Hona Browser Extension

This article will cover some common issues when using the Browser Extension and how to solve them.

Hona Browser Extension- Troubleshooting

Learn how to download and set up the Hona extension in Safari on your MacBook.

Hona Extension on Safari using a Mac

How to use the Hona extension effectively

This article will explain the needed steps for you to take in Lawmatics prior to using Voice AI

Gathering Data for Voice AI in Lawmatics

Voice AI

How to set up an use Hona Two-Way messaging

Two-Way Messaging in Hona

This article explains what it means to host vs port a phone number in order to help your firm decide what is best for you!

How to Host Your Business Number with Hona

Step-by-step guide for clients not receiving their law firm's notifications.

How to Unblock Hona's Texting Number

Hona allows you to automate birthday messages to your clients, ensuring a personal touch without manual effort! Here’s a simple graphic to visually see how to set it up. Keep…

How to Automatically Send Birthday Messages in Hona

Hona’s Mass Messaging feature makes it easy to send a message to a group of people — or even all of your clients — in just a few steps.

Mass Messaging

Messaging

Setting Up Lead Capture for Your Law Firm

Lead Capture Setup

This guide will walk you through how to automate lead capture from your Hona Chatbot and seamlessly push those leads to your LeadDocket account.

Connecting Hona Chatbot with LeadDocket: Lead Capture Integration Guide

This article walks you through the process of sending information to your CMS using our automations tool.

Pushing Leads to an External System

This article takes you through the process of creating a lead, or intake, in Litify.

Creating Leads in Litify

Learn about Hona Leads including Setup, Lead Capture, Chatbot, and more!

Hona Leads

Find answers and get help from Intercom Support and Community Experts

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